What is library 2.0

 Library 2.0 can be defined as a new way of providing a library service through internet technologies. The focus is on user-centred change and participation in the creation of content and community. Like Web 2.0, a full-featured Library 2.0 OPAC gets better the more that users are involved in the process of interacting with the catalogue and sharing content.

With Library 2.0, library services are frequently evaluated and updated to meet the changing needs of library users. Library 2.0 also calls for libraries to encourage user participation and feedback in the development and maintenance of library services.  With information and ideas flowing in both directions – from the library to the user and from the user to the library – library services have the ability to evolve and improve on a constant and rapid basis. The user is participant, co-creator, builder and consultant – whether the product is virtual or physical.

Radical trust is a term used to describe the confidence, hope, and risk that any structured organisation must take when working collaboratively with an online community of users. More specifically, radical trust pertains to the use of participant-friendly blogs, wikis and online social networking platforms by organisations ( libraries, museums) to cultivate relationships with an online community that can then provide feedback and direction for the organisation’s interest.  This model for service is expected to replace the more traditional one-directional service that has characterised libraries for centuries.

https://digital.library.adelaide.edu.au/dspace/bitstream/2440/14789/1/Web2.0.pdf

http://www.ala.org/tools/atoz/library-20